Games User Research Intern

About Tencent Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world. Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players. About IEG Interactive Entertainment Group (IEG) is responsible for the R&D, operation, and development of the company's interactive entertainment business including games and eSports. Through online gaming, live broadcasts, and offline eSports, IEG assists the company in leading the global interactive entertainment market to create better interactive entertainment content experiences for users. Location: London, Covent Garden, UK Duration: 6 months Remote Working: No Start date: Immediate Overview Tencent is inviting an early career qualitative researcher to join ‘checkpoint’, the games user research team in central London. This is a great opportunity to gain industry experience, work across many genres and learn from seasoned industry experts. Joining Tencent Games, you will work alongside award winning studios, making some of the most popular games in the world. Your mission will be to support these studios to deliver on their intended experience by providing timely insights from members of their target audience. Please note that this opportunity requires you to be in our Covent Garden office full time. Most of our research is conducted in person in a dedicated lab. What You Will Be Doing Assist senior researchers in delivering end-to-end research projects using methods such as in-depth interviews, usability tests, multi-day playtests, heuristic reviews or surveys. Assist projects and gain experience on data gathering and analysis. Support preparation for data gathering, working on discussion guides and surveys. Manage participants to and around the lab and ensure unbiased feedback is being gathered. Process and analyse qualitative and quantitative data from multiple sources. Identify actionable insights and ensure they are communicated clearly. About You You are a registered student in a U.K. university, or a fresh graduate with eligible residence permit that allows you to work as an intern in the U.K. You studied human-computer interaction, psychology, sociology or a field with a relevant focus on qualitative research. You are at the early stage in your career and keen to learn from the industry. You are a good communicator, you can express complex ideas effectively, both verbally and in writing. You are able to prioritize multiple work streams. You are a gamer, up to date with a variety of genres. You are passionate about games user research and assessing the player experience. Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.